Terms & Conditions

Effective Date: October 15, 2025

Welcome to Prestige Protective Films. These Terms & Conditions (“Terms”) govern your use of our website www.prestigeprotectivefilm.com and all related services provided by our business located in Waterford Township, Michigan.
By accessing our website or booking a service, you agree to comply with the following terms. Please read them carefully before proceeding.

1. General Terms of Use

By using our website or contacting our team, you confirm that:

  • You are at least 18 years old or have the consent of a parent/guardian.
  • All information you provide is accurate and complete.
  • You agree to follow all applicable local, state, and federal laws while using our services or website.

     

We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without prior notice.

2. Services Overview

Prestige Protective Films provides professional automotive protection and enhancement services, including:

  • Paint Protection Film (PPF)
  • Window Tinting
  • Ceramic Coating
  • Vinyl & Color Change Wraps
  • Wheel Powder Coating

All installations are performed by trained professionals using high-quality materials such as XPEL, 3M, and Avery Dennison. Service results may vary based on vehicle condition, material selection, and environmental factors.

3. Quotes, Estimates, and Appointments

All quotes and price estimates provided via phone, email, or our website are non-binding until confirmed in writing.
Final pricing may vary depending on:

  • Vehicle model and condition
  • Service type and material used
  • Additional requests or customizations

Customers must confirm appointments at least 24 hours in advance. Missed or canceled appointments without prior notice may result in rescheduling fees.

4. Payments and Refund Policy

Full or partial payment is required upon service completion unless otherwise agreed.
We accept major payment methods, including credit/debit cards and cash.

Refunds are only provided in cases where:

  • The wrong service was performed
  • A defect is found within the warranty terms
  • An agreed refund is approved by management

Custom orders and material-specific installations (such as pre-cut PPF kits or special vinyl wraps) are non-refundable once production begins.

5. Warranty Coverage

All services performed by Prestige Protective Films include limited warranty coverage against material defects and installation issues.
Warranty terms vary depending on the product and brand (e.g., XPEL, 3M, Avery Dennison).

Warranty does not cover:

  • Improper maintenance or misuse
  • Damage caused by accidents, collisions, or harsh chemicals
  • Unauthorized removal or modification of films or coatings
  • Normal wear and tear over time

     

Customers are encouraged to follow the maintenance guidelines provided at the time of installation to preserve warranty validity.

6. Website Use and Content

All content, images, videos, graphics, and text displayed on www.prestigeprotectivefilm.com are the intellectual property of Prestige Protective Films.
You may not:

  • Copy, reproduce, or distribute any content without written consent
  • Use our content or brand name for misleading or unauthorized purposes
  • Attempt to access our systems or data without permission

Violation of these terms may result in legal action or permanent website access restrictions.

7. Limitation of Liability

While we take great care in every service, Prestige Protective Films shall not be held liable for:

  • Minor cosmetic imperfections or variations inherent in film or coating installations
  • Damages resulting from improper care after service completion
  • Indirect, incidental, or consequential losses arising from the use of our website or services

Our total liability shall not exceed the amount paid by the customer for the specific service.

8. Third-Party Links and References

Our website may include links to external websites, such as Instagram, Facebook, or manufacturer pages (e.g., XPEL, 3M).
We are not responsible for the content, accuracy, or privacy practices of these third-party sites. Accessing them is at your own risk.

9. Promotions and Offers

Occasionally, we may offer special discounts, coupons, or promotional packages.
These offers are:

  • Valid only during the stated promotional period
  • Non-transferable and cannot be combined with other offers
  • Subject to change or withdrawal without notice

10. Privacy and Data Protection

Your privacy is important to us. Any personal information collected through forms, email, or service requests is handled in accordance with our Privacy Policy.
We never sell or share personal data without consent.

11. Termination of Services

We reserve the right to refuse or terminate services at our discretion if a customer:

  • Violates our terms or policies
  • Engages in inappropriate or abusive behavior
  • Provides misleading or false information

     

Termination does not waive our right to seek compensation for damages or unpaid fees.

12. Changes to Terms

Prestige Protective Films may revise or update these Terms & Conditions at any time to reflect changes in laws, services, or business operations.
Any updates will be posted on this page with the new effective date. Continued use of our website or services constitutes acceptance of the updated terms.

13. Governing Law

These Terms are governed by the laws of the State of Michigan, USA.
Any disputes or claims will be resolved under Michigan jurisdiction, with venue located in Oakland County.

14. Contact Information

For any questions, concerns, or feedback regarding these Terms & Conditions, please contact:

Prestige Protective Films
📍 2489 Elizabeth Lake Road #100, Waterford Township, MI
📞 (248) 230-8858
📧 info@prestigeprotectivefilm.com
🌐 www.prestigeprotectivefilm.com